Return & Exchange Policy

Get Your Money Back or Swap Your Watch (Within 7 Days)

• If your watch is faulty (within 7 days of receiving it), HNJWATCHES.PK will let you return it for a full refund or exchange it for another one (except for some special watches).

Return Essentials for Approval

• Make sure EVERYTHING is in its original condition: watch, box (no damage!), manuals, extras (if any).

• Ship it back with tracking using ground service (insurance is recommended, but you cover the cost).

Refunds Aren’t Quite Full Price

• Online payments or point-of-sale purchases will have a 15% fee deducted from your refund.

Warranty: Not Everything is Covered

• Battery dead? Strap worn? Warranty doesn’t cover these (or any wear and tear, water damage, or accidents).

Changes of Mind or Sizing Issues? No Returns

• Decided you don’t like the watch, found a better deal, or it doesn’t fit? No returns or exchanges in these cases.